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Steven Coulson
Steven has been drinking beers, wines and spirits for decades and has a propensity to go about them at length after a few drinks.
Latest Posts
- 57/m: Love beer, but it doesn’t love me as much anymore
- No Stupid Questions Wednesday – ask anything about beer
- Does anyone else get treated like a beer snob for ordering literally anything that isn’t a macro lager?
- Is there a polite way to refuse a beer that’s being served in the wrong glassware without making everyone at the table uncomfortable?
- # What’s the most pretentious thing you’ve ever said about beer that you secretly didn’t understand yourself?
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The Journey of a Bud Light Man Cave Win: A Frustrating Tale of Delayed Prizes
In February 2016, I received the exciting news that I had won the Bud Light Man Cave contest held a few months earlier. The enticing prizes included a 50″ television, a $25 gift card, and a Bud Light E-fridge, all of which I eagerly anticipated for my new living space dedicated to relaxation and entertainment.
Fast forward to July, and I am still waiting for my prizes. After numerous attempts to get updates, I called the promotion company, who directed me to the giant behind the brand, Anheuser-Busch. Equipped with my information, I placed four phone calls, each time assured that my query would be addressed, yet nothing materialized. It seemed they recognized my name after the initial call, but that familiarity didn’t translate to action.
Despite the increasing frustration, I maintained my cool. I waited for weeks to hear back, only to be given the same line repeatedly: “We’re looking into it, sir.” A supervisor was said to have contacted the distribution company, yet after three weeks of waiting, no one could confirm the whereabouts of my prizes. My primary concern is not the absence of free merchandise but rather the possibility of these items being left unattended on my front porch when I’m not at home.
While I don’t wish to appear ungrateful for my winnings, it would have been nice for the brand to include some extra swag in the fridge when it finally arrives. In a moment of exasperation, I turned to social media to express my discontent, posting about my experience on Instagram, Facebook, and Twitter, which generated a lot of reactions and support from my friends and followers.
Updates and Community Engagement
As the interest in my situation grew, I decided to share the links to my social media posts, allowing others to see the journey firsthand. I also reassured those with differing opinions that this was not just about the prizes, but rather the concern of having them left unattended.
The conversation continued, leading me to explore new avenues like reaching out to the Trade Marketing Director for AB-InBev on LinkedIn. In addition to that, I contacted the manager of a local Albertson’s store, who kindly offered to assist in getting to the bottom of the situation.
Then, the tide began to turn! I received an email from FedEx’s Tracking Manager indicating that my delivery was finally scheduled.